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Kobe Bay Sheraton Hotel & Towers

2-13 Kouyoucho-naka, Higashinada-ku, Kobe
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With a stay at Kobe Bay Sheraton Hotel & Towers in Kobe (Higashinada), you'll be within a 15-minute drive of Hanshin Koshien Stadium and Kobe Anpanman Children's Museum & Mall. This spa hotel is 13.1 mi (21.1 km) from Arima Onsen and 13.4 mi (21.6 km) from Universal Studios Japan.

Hotel Facilities

Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find hot springs, a nightclub, and outdoor tennis courts. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Hotel Facilities

  • Elevator
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms: 267
  • Number of floors: 21
  • Number of buildings/towers: 1
  • Airport transportation (surcharge)
  • Barbecue grill(s)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Nightclub
  • Safe-deposit box at front desk
  • Spa services on site
  • Free newspapers in lobby
  • 24-hour front desk
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Meeting rooms
  • Sauna
  • Wedding services
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Year Built: 1992
  • Number of restaurants: 4
  • Number of meeting rooms: 7
  • Tennis on site
  • Number of indoor pools: 1
  • Outdoor tennis courts: 2
  • Free self parking
  • Number of bars/lounges: 3
  • Number of coffee shops/cafes: 1
  • Luggage storage
  • 24-hour fitness facilities
  • Terrace
  • Electric car charging station
  • Ballroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant

Room Facilities

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Pay movies
  • Soundproofed rooms
  • Free bottled water
  • Access via exterior corridors
  • Bidet
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Free WiFi
  • Free wired Internet
  • Bathtub or shower
  • Heating
  • Towels provided
  • Linens provided
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Hotel Policies & Hotel Remarks

Kobe Bay Sheraton Hotel & Towers

2-13 Kouyoucho-naka, Higashinada-ku, Kobe, Hyogo Prefecture, Japan
  • Hotel Policies
  • Check-In: 3:00 PM - midnight
  • Check-Out: 12:00 PM
  • Minimum check-in age is 18
  • Pets
  • Pets not allowed
  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Payment types
  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa
  • Cash not accepted
  • Debit cards not accepted
  • Miscellaneous
  • Parking height restrictions apply
  • Description
  • With a stay at Kobe Bay Sheraton Hotel & Towers in Kobe (Higashinada), you'll be within a 15-minute drive of Hanshin Koshien Stadium and Kobe Anpanman Children's Museum & Mall. This spa hotel is 13.1 mi (21.1 km) from Arima Onsen and 13.4 mi (21.6 km) from Universal Studios Japan.

    Make yourself at home in one of the 267 air-conditioned rooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.

    Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find hot springs, a nightclub, and outdoor tennis courts. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

    Enjoy French cuisine at Kobe Grill, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

    Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. This hotel has 7 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

    • Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Parking height restrictions apply.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age.

    We have included all charges provided to us by the property.

    • Fee for buffet breakfast: approximately JPY 4427 for adults and JPY 2530 for children
    • Airport shuttle fee: JPY 2200 per person (one-way)
    • Airport shuttle fee per child: JPY 1100

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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