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Ocean Maya Royale - Adults Only - All Inclusive

Carretera Federal Chetumal, km. 299, Playa del Carmen
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With a stay at Ocean Maya Royale - Adults Only - All Inclusive in Playa del Carmen (Riviera Maya), you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course and Tres Rios Ecopark. This all-inclusive property is 5.3 mi (8.5 km) from Maroma Beach and 7.9 mi (12.8 km) from Playa del Carmen Main Beach.

Hotel Facilities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.

Hotel Facilities

  • Elevator
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms: 320
  • Number of floors: 2
  • Number of buildings/towers: 32
  • Conference space
  • Coffee/tea in common areas
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Sauna
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants: 5
  • Conference space size (feet): 2013
  • Conference space size (meters): 187
  • Number of meeting rooms: 1
  • Tennis on site
  • Number of outdoor pools: 2
  • Outdoor tennis courts: 1
  • Snack bar/deli
  • Free self parking
  • Number of bars/lounges: 4
  • Number of coffee shops/cafes: 1
  • Luggage storage
  • Terrace
  • Water dispenser
  • Mosquito nets
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Japanese garden
  • Wheelchair accessible – no

Room Facilities

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Free WiFi
  • LCD TV
  • Furnished balcony
  • Towels provided
  • Linens provided
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Reusable coffee/tea filters

Hotel Policies & Hotel Remarks

Ocean Maya Royale - Adults Only - All Inclusive

Carretera Federal Chetumal, km. 299, Playa del Carmen, Quintana Roo, Mexico
  • Hotel Policies
  • Check-In: 3:00 PM - 5:30 AM
  • Check-Out: 12:00 PM
  • Minimum check-in age is 18
  • Pets
  • Pets not allowed
  • No pets or service animals allowed
  • Payment types
  • Mastercard
  • Visa
  • Cash not accepted
  • Debit cards not accepted
  • Miscellaneous
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children not allowed
  • Caters to adults only
  • Description
  • With a stay at Ocean Maya Royale - Adults Only - All Inclusive in Playa del Carmen (Riviera Maya), you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course and Tres Rios Ecopark. This all-inclusive property is 5.3 mi (8.5 km) from Maroma Beach and 7.9 mi (12.8 km) from Playa del Carmen Main Beach.

    Make yourself at home in one of the 320 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.

    This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Enjoy international cuisine at La Hacienda, one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges.

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This property has 2013 square feet (187 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 18 years old
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards; cash is not accepted
    • This property uses a grey water recycling system and eco-friendly cleaning products
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

    Front desk staff will greet guests on arrival at the property.

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
    • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
    • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
    • Children 18 years old and younger are not permitted at this adults-only property.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Contactless check-out is available.

    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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