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The Palm at Playa

8th Street between 5th and 10th Avenue, Playa del Carmen
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With a stay at The Palm at Playa, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.4 mi (0.7 km) from Playacar Beach and 0.5 mi (0.7 km) from Playa del Carmen Maritime Terminal.

Hotel Facilities

Be sure to enjoy recreational amenities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Hotel Facilities

  • Total number of rooms: 66
  • Number of floors: 3
  • Number of buildings/towers: 3
  • Breakfast available (surcharge)
  • Garden
  • 24-hour front desk
  • Designated smoking areas
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built: 2012
  • Area shuttle (surcharge)
  • Number of outdoor pools: 1
  • Number of spa tubs: 1
  • Ferry terminal shuttle (surcharge)
  • Rooftop terrace
  • Number of bars/lounges: 1
  • Number of poolside bars: 1
  • Luggage storage
  • Pool sun loungers
  • Beach towels
  • Terrace
  • Mosquito nets
  • Banquet hall
  • Wheelchair accessible – no

Room Facilities

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Ceiling fan
  • In-room climate control (air conditioning)
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • Down comforter
  • Individually furnished
  • Rainfall showerhead
  • Towels provided
  • Linens provided
  • Smart TV

Hotel Policies & Hotel Remarks

The Palm at Playa

8th Street between 5th and 10th Avenue, Playa del Carmen, Quintana Roo, Mexico
  • Hotel Policies
  • Check-In: 3:00 PM - 6:00 PM
  • Check-Out: 12:00 PM
  • Minimum check-in age is 18
  • Pets
  • Pets not allowed
  • Payment types
  • American Express
  • Mastercard
  • Visa
  • Cash
  • Debit cards
  • Miscellaneous
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Description
  • With a stay at The Palm at Playa, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.4 mi (0.7 km) from Playacar Beach and 0.5 mi (0.7 km) from Playa del Carmen Maritime Terminal.

    Stay in one of 66 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and ceiling fans.

    Be sure to enjoy recreational amenities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.

    Featured amenities include a 24-hour front desk and luggage storage. A ferry terminal shuttle is available for a surcharge.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

    This property offers transfers from the ferry terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

    • Pool access available from 8:00 AM to 9:00 PM.
    • Only registered guests are allowed in the guestrooms.

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: MXN 50.91 per accommodation, per night

    We have included all charges provided to us by the property.

    • Fee for local cuisine breakfast: approximately MXN 200 to 250 for adults, and MXN 150 to 200 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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