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Hotel Riu Palace Riviera Maya - All Inclusive

Avenida Xaman-ha, Mza 9 and 10, L1, Playacar Riu R, Playa del Carmen
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With a stay at Hotel Riu Palace Riviera Maya - All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Playacar Golf Club and Playacar Beach. This all-inclusive property is 1.4 mi (2.2 km) from Playa del Carmen Main Beach and 5.5 mi (8.8 km) from Xcaret Eco Theme Park.

Hotel Facilities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. This Art Deco property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Hotel Facilities

  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms: 460
  • Number of floors: 3
  • Number of buildings/towers: 1
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Television in common areas
  • Garden
  • Free breakfast
  • Health club
  • Nightclub
  • Children's pool
  • Spa services on site
  • 24-hour front desk
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Full-service spa
  • Spa treatment room(s)
  • Sauna
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Year Built: 2006
  • Number of restaurants: 6
  • Number of outdoor pools: 1
  • Number of spa tubs: 1
  • Snack bar/deli
  • Free self parking
  • Computer station
  • Number of bars/lounges: 5
  • Number of poolside bars: 1
  • Number of swim-up bars: 1
  • Number of coffee shops/cafes: 1
  • Luggage storage
  • Beach sun loungers
  • Pool sun loungers
  • Beach towels
  • Children's club (free)
  • Covered parking
  • Off-street parking
  • Children's games
  • Wheelchair accessible – no

Room Facilities

  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Balcony
  • Ceiling fan
  • Room service (24 hours)
  • Designer toiletries
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Heating
  • Dryer
  • Towels provided
  • Linens provided
  • Housekeeping on request
  • Shampoo
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Closed captioned TV

Hotel Policies & Hotel Remarks

Hotel Riu Palace Riviera Maya - All Inclusive

Avenida Xaman-ha, Mza 9 and 10, L1, Playacar Riu R, Playa del Carmen, Quintana Roo, Mexico
  • Hotel Policies
  • Check-In: 3:00 PM - 11:30 PM
  • Check-Out: 12:00 PM
  • Minimum check-in age is 18
  • Pets
  • Pets not allowed
  • No pets or service animals allowed
  • Payment types
  • American Express
  • Mastercard
  • Visa
  • Cash not accepted
  • Debit cards not accepted
  • Miscellaneous
  • No rollaway/extra beds available
  • No elevators
  • Description
  • With a stay at Hotel Riu Palace Riviera Maya - All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Playacar Golf Club and Playacar Beach. This all-inclusive property is 1.4 mi (2.2 km) from Playa del Carmen Main Beach and 5.5 mi (8.8 km) from Xcaret Eco Theme Park.

    Make yourself at home in one of the 460 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. This Art Deco property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

    This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at Don Rafael, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:00 AM.

    Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

    Front desk staff will greet guests on arrival at the property. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

    • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: MXN 50.91 per accommodation, per night

    We have included all charges provided to us by the property.

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