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Sheraton Grand Hangzhou Wetland Park Resort

1 Westbrook Resort, Zijinggang Road, Hangzhou
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With a stay at Sheraton Grand Hangzhou Wetland Park Resort in Hangzhou (Xihu), you'll be a 1-minute drive from Xixi Wetland Park and 6 minutes from Lingyin Temple. This family-friendly hotel is 4.6 mi (7.4 km) from West Lake.

Hotel Facilities

Be sure to enjoy recreational amenities, including a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Hotel Facilities

  • Elevator
  • ATM/banking
  • Concierge services
  • Total number of rooms: 380
  • Number of floors: 5
  • Number of buildings/towers: 2
  • Breakfast available (surcharge)
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Free WiFi
  • Wheelchair accessible parking
  • Braille or raised signage
  • Year Built: 2011
  • Number of restaurants: 3
  • Number of meeting rooms: 10
  • Number of indoor pools: 1
  • Conference center
  • Parking (limited spaces)
  • Free self parking
  • Luggage storage
  • Airport transportation:  pickup (surcharge)
  • 24-hour fitness facilities
  • Terrace
  • Children's club (surcharge)
  • 24-hour health club
  • Electric car charging station
  • Proposal/romance packages available
  • Banquet hall
  • Vending machine
  • Covered parking
  • Uncovered parking
  • Walkway to water
  • Children's toys
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Room Facilities

  • Air conditioning
  • Room service (limited hours)
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Balcony
  • Desk
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Down comforter
  • Pillow menu
  • LCD TV
  • iPod docking station
  • Deep soaking bathtub
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Restaurant dining guide
  • Hand-held showerhead
  • Height-adjustable showerhead

Hotel Policies & Hotel Remarks

Sheraton Grand Hangzhou Wetland Park Resort

1 Westbrook Resort, Zijinggang Road, Hangzhou, Zhejiang, China
  • Hotel Policies
  • Check-In: 3:00 PM - anytime
  • Check-Out: 12:00 PM
  • Minimum check-in age is 16
  • Pets
  • Pets not allowed
  • No pets or service animals allowed
  • Payment types
  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa
  • Cash
  • Debit cards
  • UnionPay
  • Description
  • With a stay at Sheraton Grand Hangzhou Wetland Park Resort in Hangzhou (Xihu), you'll be a 1-minute drive from Xixi Wetland Park and 6 minutes from Lingyin Temple. This family-friendly hotel is 4.6 mi (7.4 km) from West Lake.

    Make yourself at home in one of the 380 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

    Be sure to enjoy recreational amenities, including a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

    Grab a bite at 盛宴Feast, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

    Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 10 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property uses solar energy
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

    • Pool access available from 6:30 AM to 11:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Guests can access their rooms with a mobile device.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: CNY 500 per accommodation, per day

    We have included all charges provided to us by the property.

    • Fee for buffet breakfast: approximately CNY 196 for adults and CNY 196 for children
    • Airport shuttle fee: CNY 660 per vehicle (maximum occupancy 4)
    • Rollaway bed fee: CNY 327.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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