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Sofitel Hangzhou Westlake

333 West Lake Avenue, Hangzhou
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Sofitel Hangzhou Westlake is centrally located in Hangzhou, a 5-minute walk from West Lake and a 3-minute drive from Broken Bridge. This luxury hotel is 2.2 mi (3.5 km) from Wulin Square and 2.3 mi (3.6 km) from Hangzhou China Silk Town.

Hotel Facilities

Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Hotel Facilities

  • Elevator
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms: 233
  • Number of floors: 6
  • Number of buildings/towers: 1
  • Airport transportation (surcharge)
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Meeting rooms
  • Steam room
  • Sauna
  • Smoke-free property
  • Express check-in
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Number of restaurants: 3
  • Number of indoor pools: 1
  • Free self parking
  • Number of bars/lounges: 1
  • Number of coffee shops/cafes: 1
  • Luggage storage
  • 24-hour fitness facilities
  • Terrace
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site

Room Facilities

  • Wheelchair accessible
  • Free newspaper
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • Free wired Internet
  • Down comforter
  • Pillow menu
  • LCD TV
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Wheelchair-width doorways

Hotel Policies & Hotel Remarks

Sofitel Hangzhou Westlake

333 West Lake Avenue, Hangzhou, Zhejiang, China
  • Hotel Policies
  • Check-In: 2:00 PM - 12:00 PM
  • Check-Out: 12:00 PM
  • Pets
  • Pets not allowed
  • No pets or service animals allowed
  • Payment types
  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa
  • Cash
  • Debit cards
  • UnionPay
  • Description
  • Sofitel Hangzhou Westlake is centrally located in Hangzhou, a 5-minute walk from West Lake and a 3-minute drive from Broken Bridge. This luxury hotel is 2.2 mi (3.5 km) from Wulin Square and 2.3 mi (3.6 km) from Hangzhou China Silk Town.

    Make yourself at home in one of the 233 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and hair dryers.

    Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

    Grab a bite at Yong Jin Ge, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

    Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Disposable personal items, such as toothbrush, toothpaste, comb, soap, shampoo, and slippers, are available on request.

    Front desk staff will greet guests on arrival at the property.

    • Pool access available from 11:30 AM to 8:00 PM.
    • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • A car is not required for transportation to and from this property.

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: CNY 500 per accommodation, per night

    We have included all charges provided to us by the property.

    • Fee for buffet breakfast: approximately CNY 188 per person
    • Airport shuttle fee: CNY 550 per vehicle (one-way)
    • Rollaway bed fee: CNY 288.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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